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CANCELLATION POLICY

We request that you give us at least a 24-hour notice to notify us of any changes or cancellations. We require a $25 deposit to any service scheduled. Your deposit will be credited towards your service at the time of checkout. We understand that circumstances may change and prevent you from keeping your appointments, but if a 24-hour notice is not given, we reserve the right to charge you 50% of your scheduled service for the missed appointment. 
 

GIFT CARDS

The Gift Card must be present at the time of purchase or usage. All Gift Card purchases are non-refundable and cannot be redeemed for cash. Lost or stolen Gift Cards cannot be replaced or redeemed. Gift cards do not expire unless otherwise indicated with a promotional deal, which will be indicated on the Gift Card. 

ARRIVAL

Please arrive at your scheduled appointment time. All of our new clients will have a form to fill out, as well as a consultation before you service is started. This is factored into your appointment slot so that you do not have to arrive earlier. An early arrival does not guarantee that your service will be started before the scheduled appointment time.

Although we understand that sometimes it may be difficult to arrive on time, we request that you grant us the courtesy of a call to let us know you will be late. We will try our best to accommodate you, however we may not be able to do so, out of respect for other customers and their scheduled appointments. We promise to do what we can, in the time allowed, but we cannot guarantee the full-service time if you are late.

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